Privacy policy

Privacy Policy

Last updated: February 12, 2026

At Leo & Sun, we value your privacy as much as we value the quality of the materials in our products. We believe in being intentional and transparent about everything we do—including how we handle your data.

This policy explains how we collect, use, and protect your information when you shop with us, use our website, or get in touch. By using our Services, you’re agreeing to the practices described below.

1. Information We Collect

We only collect the information we need to get your orders to your door and provide a seamless shopping experience.

  • Contact Details: Your name, email, phone number, and shipping/billing addresses.

  • Payment Information: We use secure, third-party payment processors (like Shopify Payments). We do not store your full credit card details on our own servers.

  • Order History: Details of the products you’ve viewed, added to your cart, or purchased.

  • Device Data: Information about your browser, IP address, and how you navigate our store, collected via cookies to help us improve the site.

2. How We Use Your Data

We don't collect data for the sake of it. We use it to:

  • Fulfil Your Orders: Processing payments, arranging shipping to Australia or New Zealand, and handling any returns.

  • Communicate: Sending order updates or responding to your enquiries.

  • Improve the Experience: Tailoring our store to show you products we think you’ll actually love.

  • Marketing (With Consent): If you’ve opted in, we’ll send you updates on new launches or sales. You can opt out at any time.

3. Sharing Your Information

We will never sell your personal data to third parties. However, we do share information with trusted partners who help us run our business:

  • Shopify: Our store is powered by Shopify, which handles the technical side of your data.

  • Delivery Partners: We share your address with couriers so they can deliver your Leo & Sun gear.

  • Compliance: We may disclose information if required by law (e.g., responding to a valid legal request).

4. Your Rights & Choices

Depending on where you live (New Zealand or Australia), you have specific rights regarding your data:

  • Access & Correction: You can ask to see the data we hold about you or ask us to fix any mistakes.

  • Deletion: You can request that we delete your personal information (subject to certain legal obligations, like tax record-keeping).

  • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the link at the bottom of any email.

5. Security & Retention

No system is 100% impenetrable, but we take security seriously. We retain your information only as long as necessary to provide you with our services and comply with our legal and tax obligations. Once we no longer need it, we securely delete or anonymise it.

6. Children’s Privacy

While our products are made for children, our website is intended for parents and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with their data, please contact us immediately so we can remove it.

7. Changes to This Policy

As our business grows and technology changes, we may update this policy. We’ll post the revised version here and update the "Last Updated" date at the top.

Contact Us

If you have questions about our privacy practices, or if you’d like to exercise your rights, please reach out. We’re happy to help.

  • Business Name: Leo & Sun

  • Email: hello.leoandsun@gmail.com